Officials taking calls at the solid waste phone-in programme. Image: Bengaluru North City Corporation
Bengaluru: Bengaluru North City Corporation received 12 calls and registered 8 grievances at its fifth special phone-in programme on solid waste management on Tuesday. Of these, 2 grievances were resolved and 6 were referred to the concerned officials for further action.
The programme was held under the guidance of Corporation Commissioner Pommala Sunil Kumar to hear public grievances related to solid waste management and take steps to resolve them. It was led by Joint Commissioner Mohammed Naeem Momin.
Citizens raised concerns about garbage being dumped in public places, garbage collection vehicles not arriving at scheduled times and street sweeping not being carried out.
Of the 8 grievances registered, 4 were about garbage dumping in public places, 3 about collection vehicles not arriving and 1 about street sweeping not being carried out.
The corporation is implementing block-wise micro-planning across its seven divisions to streamline solid waste management. The plan prioritises door-to-door waste collection, route fixing for auto tippers, street mapping of pourakarmikas and the management of Bulk Waste Generators (BWGs).
A separate phone-in programme for solid waste management grievances is held every Tuesday from 7:30 am to 9:30 am, covering garbage collection timings, vehicles not arriving, pourakarmika services and waste disposal. The Commissioner’s regular phone-in for other civic grievances is held every Friday.
The corporation appealed to citizens to make use of these programmes and cooperate in keeping the city clean.
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