Ticketmaster canceled Friday’s planned ticket sales to the general public for Taylor Swift’s 2023 U.S. concert tour as 3.5 billion ticket requests from fans, bots and scalpers overwhelmed the website with record demand. Meanwhile customer complaints mounted over high prices and poor service, and prominent members of the U.S. Congress backed public pleas for the U.S. Department of Justice (DOJ) to investigate Ticketmaster on antitrust grounds.
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