Bengaluru: The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹10 lakh on Ola for misleading pre-ride payment prompts and directed it to discontinue the feature, Union Minister Pralhad Joshi said on Thursday.
In a post on X, Joshi described the action as a firm step against dark patterns, unfair practices and misleading claims, and said it reaffirms the commitment to protecting consumer rights and ensuring transparency. The post did not give further details of the order.
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